The Raven Oracle ("the App") is developed and operated by Imagine Engine LLC. We are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
2. Information We Collect
We collect minimal information necessary to operate and improve the App:
Device Identifier: We generate and store an app-specific device identifier so the App can manage free readings, credits, subscriptions, rate limits, and abuse prevention. This identifier is not linked to your name or email address.
Device and Network Signals: We may collect basic device information, such as device model, operating system version, app version, IP address, and related anti-abuse signals. These help us operate the App, diagnose issues, and prevent repeated free-use abuse.
Usage Data: We collect limited usage data such as reading counts, credit balance, subscription state, selected voice, reports submitted, and feature activity. This helps us operate and improve the App.
Reading Inputs and Outputs: When you use the App, your selected animal, optional question or thought, and generated reading are transmitted through our backend to provide the reading, voice narration, share image, and reporting features.
Purchase Information: Purchases are processed by Google Play and RevenueCat. We do not receive or store your payment card information, but we do receive purchase status information needed to grant credits or subscription access.
3. Information We Do Not Collect
We do not collect:
Your name, email address, or any account credentials — the App does not require account creation
Your location data
Your contacts, photos, camera, microphone recordings, or precise location
Payment card information — purchases are processed by Google Play and RevenueCat, and we do not receive or store your payment details
4. How We Use Your Information
The information we collect is used solely to:
Deliver readings, voice narration, share images, credits, subscriptions, and related App functionality
Manage daily limits, credits, and abuse prevention
Analyze usage patterns to improve performance and user experience
Diagnose technical issues and investigate user reports
We do not sell, rent, or share your information with third parties for marketing purposes.
5. Third-Party Services
The App uses third-party services to deliver its functionality, including AI inference, voice generation, cloud storage, Google Play Billing, and RevenueCat. These services may process the information necessary to generate readings, create voice/audio, host images, process purchases, or provide App access. We encourage you to review the privacy policies of relevant third-party services.
6. Data Retention
We retain operational records only as long as reasonably necessary to provide the App, manage purchases and credits, prevent abuse, diagnose issues, comply with legal obligations, and improve the experience. Reading and report records may be retained for moderation, safety, support, and quality review.
7. Children's Privacy
The Raven Oracle is not directed at children under the age of 13. We do not knowingly collect any information from children under 13. If you believe a child has provided information through the App, please contact us and we will take steps to remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of the App after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: